Terms of service

Overview

This website is operated by Gymreformer. Throughout the site, the terms “we,” “us,” and “our” refer to Gymreformer.

By accessing our website or purchasing any products from us, you agree to be bound by these Terms of Service, as well as any additional policies posted on this site. If you do not agree to these Terms, please do not use our website or services.

1. Eligibility & Acceptable Use

You confirm that you are of legal age in your jurisdiction or that you have permission from a legal guardian.

You may not use our website or products for any illegal or unauthorized purpose.

You must not transmit any viruses, malware, or other destructive code.

Violation of these rules may result in the immediate termination of your access to our services.

2. Products & Services

Gymreformer offers Pilates reformers, Pilates equipment, and related accessories.

Product details, pricing, and availability are subject to change without notice.

Some products are made to order, and the production and shipping timelines for such products will be stated on the relevant product page.

We make reasonable efforts to ensure accuracy, but we do not guarantee that all information on this website is complete, current, or free from errors.

3. Orders & Payment

By placing an order, you agree that all information provided is accurate and complete.

Orders must be paid in full before processing or shipment.

We reserve the right to cancel or refuse any order due to pricing errors, product availability issues, or suspected unauthorized activity.

4. Shipping & Delivery

Shipping timelines are estimates only and may vary depending on the product type and destination.

Large Pilates equipment is delivered via freight and is limited to curbside delivery only. A delivery signature is typically required.

For full details, please refer to our Shipping & Delivery Policy.

5. Inspection & After-Sales Support

Customers are responsible for inspecting their products upon delivery.

Any damage, missing parts, or other issues must be reported within 3 business days of delivery and supported by photo or video evidence.

Claims submitted after this period may not be accepted.

6. Returns & Warranty

Returns and warranty claims are subject to our published Refund Policy and Warranty Policy.

Made-to-order or custom products are generally non-returnable unless they are defective.

7. Intellectual Property

All content on this website, including text, images, logos, and product designs, is the property of Gymreformer or its licensors and may not be used without prior written permission.

8. Disclaimer & Limitation of Liability

To the fullest extent permitted by law, Gymreformer shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or our products.

Products must be used in accordance with the instructions provided.

9. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Your continued use of this website after any changes are posted constitutes acceptance of those changes.

10. Contact Us

If you have any questions about these Terms of Service, please contact us:

Email: service@gymreformer.com
Tel: +1816 553 7570