Contact information

We’re here to support you throughout your Pilates journey. Whether you have questions about our Pilates reformers, need help with an existing order, or would like more information about our products, please feel free to contact us.

1. General Inquiries & Support

Email Support:
service@gymreformer.com

This is the fastest way to reach us. For order inquiries, shipping updates, return requests, or technical support, please contact us by email.

Phone Support:
+1 816 553 7570

Service Hours:
Monday to Friday, 9:00 AM – 5:00 PM (EST)

2. Brand Information

Brand Name:
Gymreformer

Website:
gymreformer.com

Company Address:
75 E 3rd St, Sheridan, WY 82801

3. Overseas Warehouse Locations

U.S. Warehouse:
1113 West Oakdale Road, Grand Prairie, TX 75050

G.B. Warehouse:
Rumworth Mill, Bolton, BL3 3PR

4. Response Time

We aim to respond to all email inquiries within 1–2 business days.

To help us assist you more efficiently, please include your order number in your email if your inquiry is related to an order.